Car Rental COVID-19 FAQs
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Advance Check-In is now available at 100+ U.S locations so you will not need to stop at the rental counter.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at San Diego International Airport (SAN)
Renting a Car at San Diego Airport
The San Diego Airport branch is located just outside the airport facility and can be reached via a car rental shuttle. The airport itself is conveniently located a short 5-minute drive from downtown San Diego. Looking to get out of the city and check out the world-famous California coastline? Check out our recommended road trip itineraries along the West Coast.
Car Rental Return at San Diego Airport
Enterprise's car rental return is located on the second floor of the Consolidated Rental Car facility. Customers should use the one shared lane for the Enterprise, National, and Alamo brand.
Car Rental Shuttle
Customers can board the car rental shuttle at the terminal for a short ride to the car rental facility. The rental counter is located on the first floor.
Driving from San Diego to Mexico
Customers can drive to Mexico with the rental car but additional insurance is required. Please check with the customer service representative for more information.
Top Attractions in San Diego
San Diego Convention Center, San Diego Zoo, San Diego Padres, Sea World, Balboa Park, Torrey Pines, Coronado, and Del Mar Race Track.